Effective Date: September 18, 2026
Vulcan Community Fitness (“Vulcan,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, communicate with us through our website or chat features, purchase services, or otherwise interact with Vulcan Community Fitness.
Depending on how you interact with us, we may collect information including:
Please do not submit highly sensitive personal, financial, medical, or confidential information through our website chat feature.
We may use information we collect to:
Our website may offer a chat or messaging feature that allows visitors to communicate with Vulcan Community Fitness.
Messages submitted through the chat may be processed and stored by Vulcan and by the third-party technology provider that operates the chat service.
Information submitted through the chat will be used primarily to respond to your inquiry, provide customer service, or assist you with Vulcan services.
The website chat is not intended for emergencies, medical advice, or transmission of confidential or highly sensitive information.
Vulcan uses third-party companies to provide certain services.
These may include website hosting, membership management, payment processing, analytics, communication tools, and website chat services.
For example, membership and account services may be provided through GymMaster, and payment transactions may be processed through third-party payment processors such as Stripe.
When you use these services, information may also be processed according to the privacy policies and terms of those third-party providers.
Vulcan generally does not receive or store complete payment card information when payments are processed by an authorized payment processor.
Our website may use cookies or similar technologies that help the website function, remember preferences, understand website traffic, and improve our services.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.
We do not sell your personal information.
We may share information with service providers that perform services on our behalf, including website hosting, membership software, payment processing, communications, analytics, and website chat services.
We may also disclose information when reasonably necessary to:
We use reasonable administrative and technical measures designed to protect personal information.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce agreements.
Our website is intended primarily for individuals seeking information about Vulcan Community Fitness and its services.
Children should not provide personal information through our website without the involvement of a parent or legal guardian.
You may contact us to request that we correct or delete personal information you have provided to us, subject to legal, contractual, security, or recordkeeping requirements.
You may also unsubscribe from promotional emails by using the unsubscribe instructions included in those communications.
Our website may contain links to websites or services operated by third parties. Vulcan is not responsible for the privacy practices, security, or content of those third-party services.
We may update this Privacy Policy periodically.
When we make changes, we may revise the effective date shown at the top of this page. Continued use of the website following an update constitutes acknowledgment of the revised policy.
Questions regarding this Privacy Policy may be directed to:
Vulcan Community Fitness
Montpelier, Vermont
Email: Hello@vulcancommunityfitness.com
Phone: +1 802-613-9437